On June 24, 2015, our 37-year-old client was standing in line at a 7-Eleven store waiting to pay for her purchases. At the same time, a person was transporting cases of water bottles that were stacked on a dolly into the store. Suddenly, a case of the water bottles fell directly onto our client. It hit her head, right shoulder, and hip. Sadly, this accident could have been avoided if the cases had been properly secured when they were being moved.

Our Client Suffered Soft Tissue Injuries to the Right Side of Her Body

As a result of the accident, our client suffered bruising on the right side of her body and soft tissue injuries. Fortunately, she did not suffer a more serious medical condition like a traumatic brain injury. Even though her soft tissue injuries were relatively minor, she needed three to four months of medical care, which included physical therapy and chiropractic treatments.

Our client is single and works as a mail carrier. Luckily, she was able to continue to work while receiving medical treatment for her injuries. While it was inconvenient to juggle her doctor visits with her work schedule, she followed through with her treatments and made a full recovery.

Steinberg Injury Lawyers Filed a Lawsuit to Obtain the Settlement Our Client Deserved

Like with many soft tissue injury cases, the legal team at Steinberg Injury Lawyers faced an uphill battle to persuade 7-Eleven’s insurance company to settle this case. This was even more challenging because our client’s injuries were relatively minor. The insurance company for 7-Eleven insisted that it had a video from the store at the time of the accident that showed the water bottles never hitting our client. However, despite the firm’s repeated requests for a copy of the video, the insurance company refused to provide it and failed to offer any type of meaningful settlement.

Steinberg Injury Lawyers utilized the strategy they often use when insurance companies refuse to do the right thing and compensate accident victims. They filed a lawsuit against 7-Eleven. Soon after the complaint was filed, the insurance company provided the video. After viewing it, the legal team disputed the adjuster’s claims that the water bottles did not hit our client. In addition, she had obtained pictures taken a few days after the accident that showed the bruises on the right side of our client’s body—further evidence that the case of water caused her injuries.

After the adjuster viewed these pictures and realized the firm would not back down, he offered a much more reasonable offer of $18,500 to resolve this case. This settlement enabled our client to pay her medical bills and to find closure after this accident.

Did you or a family member suffer injuries caused by a business or property owner’s negligence? We urge you to contact our experienced legal team at 800-989-6385 or start an online chat to schedule a free, no-obligation consultation to learn about your legal options.


Peter Steinberg
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Los Angeles Personal Injury Attorney Since 1982